While the retail industry, is thriving with growing economies and the resultant
increase in purchase power, growth in e-commerce and a larger supplier base, it
has become more competitive over the years and is currently faced with the challenge
of delivering superior customer experience on a sustainable basis. With our proven
expertise in inbound and outbound customer services, we at DigiCall can partner
with our clients to provide key services which would help them focus on their core
task of Retail service.
Retail Sectors we can support:
- Consumer Electronics, Home Appliance Retailers.
- FMCG (Fast Moving Consumer Goods)
- Information Service Providers.
- Hardware Manufacturers.
- Retail Pharmacy chains.
Our Service offerings can be provided in the areas of: